Chat Agents
AI assistants that know
your organisation
Unlike public AI tools, UCM chat agents know your business, follow your policies, and log every conversation. Deploy across Teams, SharePoint, or the built-in UCM Chat interface.
The Reality
Public AI knows everything — except your organisation
Public AI assistants are capable. They just do not know your products, your processes, your policies, or your data. Users fill in the gaps manually — pasting in context, rewriting policies from memory, guessing at answers that should be grounded in real organisational knowledge.
UCM chat agents are different. They are pre-loaded with your knowledge, automatically constrained by your policies, and deployed to the channels your teams already use.
How It Works
Every conversation grounded and governed
User Message
In Teams, SharePoint, UCM Chat, or OpenWebUI
UCM Agent Pipeline
Policies injected · UCM knowledge loaded · provider routed
UCM Knowledge
Artefacts searched and retrieved — automatically
Grounded Response
Accurate, policy-compliant, logged
Key Capabilities
Governed agents. Multiple channels
UCM chat agents are configured through the agent admin panel — choose the model provider, assign policies, enable knowledge access, and toggle the built-in chat interface. Deploy the same agent across Microsoft Teams, SharePoint pages, or the UCM Chat interface.
Session-based authentication means no API keys for end users — they log in once and their agents are ready.
- Deploy to Microsoft Teams, SharePoint, UCM Chat, or OpenWebUI
- Policies automatically injected — governance applies without user action
- Grounded in your UCM knowledge — artefacts loaded automatically
- Session-based authentication in UCM Chat — no API keys for end users
- Streaming responses — fast, progressive output for better user experience
- Conversation logging from day one — every session recorded
Active chat agents
Deployment Channels
The same governed agent. Everywhere your team works
Deploy once — reach your teams on every channel they already use, with the same governance applied regardless of where the conversation happens.
Get Started
Deploy your first governed agent today
Create an agent, assign your policies, and deploy to Teams or UCM Chat — in minutes. Free for individuals and small teams.